Teleonda has in its portfolio the ideal service for Contact Centers and Call Centers, this service presents two complete solutions, the IVR (Interactive voice response) and VoiceMail.
The solution IVR, is an interactive voice system, capable of interacting with the interlocutor through prerecorded audio.
The VoiceMail solution is a voice messaging management system that includes a wide range of functions from storing voice messages, answering multiple calls simultaneously, and more.
This service is ideal to better manage your internal and external telephone flows in order to provide your users with a more direct service to their needs.
